Common Terms and Conditions

Order

Articles are collected in a basket function on their article page. At the end of the shopping session there is an order button to call a mask for the input of address data. The optional input of a phone number can be recommended for further inquiry. After sending of these data you will get a control page where you may edit your address data and/or your basket. The button "Finish" will close finally your order. With the acceptance of your order by an automatic email your sales contract is binding. Because of this, orders without a valid email address cannot be processed!

Inside Germany and EC our price is inclusive VAT. Out of EC we sell without VAT if there is a proved shipping.

Companies in the EC will get also a net invoice when they type in their VAT-ID, which will be proved.

Payment

Payment is to do in advance to the bank account given in the email answer to your order. On demand cash on delivery is possible for DHL Packets with an additional fee of EUR 6,00. You may also pay with Paypal to Paypal@reifrockmaus.de.

Shipping

We always ship for the best price as possible. All or at least several articles will be packed together in one sending. Because of mandatory liability we prefer tracked sending, generally as DHL packet. Particular informations you may take from the following table:

Garment:

ValueGermanyECEurope, not ECWorld*Rest World
up to 20,- €2,50 € Letter 5,- € Letter 5,- € Letter 5,- € Letter 5,- € Letter
up to 40,- €5,- € Packet 7,- € Registered letter 7,- € Registered letter 7,- € Registered Letter 7,- € Registered Letter
over 40,- €5,- € Packet17,- € Packet30,- € Packet32,- € Packet37,- € Packet

Patterns:

ValueGermanyECEurope, not ECWorld*Rest World
up to 20,- €2,50 € Letter5,- € Letter5,- € Letter5,- € Letter5,- € Letter
up to 40,- €2,50 € Letter7,- € Registered letter7,- € Registered letter7,- € Registered Letter 7,- € Registered Letter
over 40,- €5,- € Packet17,- € Packet30,- € Packet32,- € Packet37,- € Packet
 
*) Egypt, Algeria, Bahrain, Iraq, Iran, Israel, Yemen, Jordania, Canada, Qatar, Kuwait, Lebanon, Libya, Morocco, Oman, Saudi-Arabia, St. Pierre and Miquelon, Syria, Tunisia, USA, United Arabian Emirates

The following revocation instruction is for consumers and it is part of the contract.

Revocation Instruction

Right of revocation

You have the right to cancel this contract within fourteen days without giving any reason. The dealine for the revocation is fourteen days since the day on which you or a person appointed by you, but not the supplier, has brought the goods into property. To practice your right of cancellation, you have to inform us

Detlev Krauß
Im Kutscherhof 11
61137 Schöneck
Germany
Phone +49(0)6187 / 993068
Fax +49(0)6187 / 9936553
detlev@reifrockmaus.de

by an explicit declaration (e.g. a letter sent by mail, a fax or an email) about your decision to cancel this contract. Therefore you can use our Cancellation form but which isn't required for the valid cancellation.

To meet the cancellation time limit it is sufficient to send out the note of cancellation prior to the expiration of the deadline.

Consequences of revocation

If you are cancelling the contract we have to refund all payments we received from you, immediately and latest within fourteen days after receiving your note of cancellation.  For this repayment, we use the same method of payment that you have used with the original transaction, unless expressly provided otherwise been with you agreed; in any case you will be charged fees for this repayment. We can repayment refuse until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You've got the goods promptly and in any event not later than fourteen days from the date on which you are revoking teach this agreement, be returned to us or to pass. The deadline is met if you get the goods submit before expiration of the period of fourteen days. You bear the direct cost of returning the goods. You only have to compensate for a possible loss in value when this loss in value occurs because of an inappropriate use by testing the goods on their configuration, quality and function.

Exclusion of Revocation

The right does not apply to contracts concerning
- the delivery of goods to be produced to customer specifications or clearly tailored to personal needs or which by their nature are not suitable for return or spoil quickly or whose expiration date has passed,
- the delivery of audio or video recordings (eg CDs and DVDs) or software if the delivered data carriers have been unsealed by you,
- the delivery of newspapers and magazines, except that the consumer has given his contract declaration by phone.

End of revocation instruction

The Internet platform for online settlement of disputes of the EU can be contacted at the following link: http://ec.europa.eu/consumers/odr
The platform serves as a focal point for the extrajudicial settlement of disputes regarding contractual obligations accrue to online sales contracts or online service contracts. grown up.

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